No response from Telkom

i am absolutely disappointed with the service from telkom mobile. From unhelpful call center agents to lack or no feedback from the previous hello peter post. I was given a reference number ( SM204852 ) and that was the last i heard from Monieb of telkom social media team! I was also promised feedback from a Zenele G on the 24th, and that was the last i heard of her. <br> <br> I received a bill off R3400 for admin costs after telkom had moved my contract to pre paid, after instruction was given not too cancel said contract. <br> <br> As a past loyal customer of telkom , i am now left disappointed and very inconvenienced!<br> <br> <br> <br>