NO RESPONSE FROM TELKOM

Our line has been dead since November. We reported it for the 2nd time on 18th of January. Still to date, it has not been fixed, no one has arrived. I had to log the fault on line as I can not get through to a call centre agent. I tried for a couple of days prior to logging the fault on line..And every time i called I was on hold for over an hour before eventually hanging up as I an using my private cell phone. <br> <br> Now as i am typing this, i have been trying to make use of the online chat facility that is available on the Telkom website. I started the chat before I logged into Hello Peter and I am still waiting for the next available agent.<br> <br> <br> We are a business. We have lost so much revenue due to not having a phone line available.<br> <br> REF nr 957CRK180116 <br> <br> I would like to see how long it takes before someone replies to this complaint. <br>