AL
Alan L

1 reviews | Active since May 2012

25 Jan 2016, 14:46

NO RESPONSE FROM TELKOM

TELKOMS CABLE WAS DAMAGED AND THUS I HAD NO PHONE TO USE. THAT WAS THE OTHER DAY... NO.. IT WAS ACTUALLY SIX MONTHS AGO!!!!!! SINCE THEN I AND MY NEIGHBOURS HAVE COMPLAINED AND REPORTED MANY MANY MANY TIMES. NO RESPONSE.. SIGH...THEY CONTINUE TO PASS THE BUCK AND IN THE MEAN TIME CHARGE ME EVERY MONTH R177 PLUS.. UH.. FOR WHAT!! HOW WOULD THEY LIKE IT IF I TAKE THEIR MONEY EVERY MONTH AND GIVE THEM... NOTHING!!! I HAVE SINCE CANCELLED MY LINE BUT AGAIN.. NO RESPONSE.. I WANT MY REFUND FOR THE SIX MONTHS.. STOP MAKING ME WAIT.. EVERYONE SHOULD READ THIS AND REALISE THERE ARE BETTER OTHER COMPANIES TO RATHER USE.<br> <br> LETS SEE HOW LONG THIS TAKES BEFORE I GET ANY RESPONSE TICK TOCK....

0
Replies (1)
Telkom
Telkom's reply25 Jan 2016, 15:29
Official
Hello SmartPete,



Thank you for making contact with us


Please be assured that we have reported a fault for the issue on your line at present. We have generated a fault reference which will be SMS'ed to the contact provided and we will update as soon as possible.


SM190130

Regards
Keagan
Telkom Social Media Team