1 reviews | Active since Sept 2010
No Response from Telkom
Telkom is not responding.<br> FORMAL COMPLAINT <br> My ADSL went down Friday 8th at 12h00.<br> Logged a call via Mweb<br> Beginning of the week i contacted telkom and received bad attitude as well from the Telkom person i talked to.<br> He was talking to me like i was a 12 year old. I dare this person to talk to me again. I dare you. I will find your name i promise you.<br> Now for the problem. ADSL line down - fault reference. <br> MWEB ref ***<br> telkom ref 153BTK080116<br> <br> The service is still down.<br> No phone call from telkom received.<br> This is a reclamation for work done and action no accepted by me the customer.<br> @ Telkom. --> Just 2 cents from me..... \ You are damaging the reputation of South Africa globally regards the type of work i am doing. With no service and me unable to provide a service to my customer's and the offshoring team just might move/cancel the high profile customers that are offs****d to south africa we are servicing the infrastructure remote management in their Information Technology environment.<br> For Example My one customer is a major Broadcasting TV channel in europe and this weekend has coverage to major sport event in Finland. Imagine i cannot do my job what they will be thinking!<br> <br> "
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is:SM172773
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is:SM172773
Regards
Luleka
Telkom Social Media Team
