No response from telko to fix dsl line

Hi<br> <br> My dsl connection as well as my telkom phone line has been dead since saturday. I have a fault logged but there has been no response.<br> <br> The line does not sync anymore. Only when I ask afrihost to reset the port does the line briefly sync before dropping. During which time my router measures an attenuation of 62db on the upstream and does not acquire any results for downstream communication. This is getting frustrating because I don't get reimbursed for all this downtime on their lines.<br> <br> What am I to do? I rely on home internet to continue working and doing research in the vacation time.