tD
thandekile D
1 reviews | Active since Nov 2015
18 Nov 2015, 12:12
no response from technicians for over a month
My business line at Lot 4 section 6,H Industrial Estate,Madadeni has not been working since8 October 2015.I've been told a technician is investigating a cable theft and will call me.In the mean time I'm being billed for rental.Can a technician please come and change me from the cable option to the wireless option.The most recent reference number they gave me is 637CNZ***
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Telkom's replyOfficial
18 Nov 2015, 13:21Hello charmainedd,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM169013.
We apologise for any inconvenience caused.
Kind Regards,
Colleen
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM169013.
We apologise for any inconvenience caused.
Kind Regards,
Colleen
Telkom Social Media Team
Telkom's reply18 Nov 2015, 13:21
Official
Hello charmainedd,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM169013.
We apologise for any inconvenience caused.
Kind Regards,
Colleen
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM169013.
We apologise for any inconvenience caused.
Kind Regards,
Colleen
Telkom Social Media Team