No response from sales department

Item: Telkom
Rating: 2
Author: Ziyaad M

I app**** for a smartplan 100 contract on 17th May online, but as of date I have received no contact from the sales department. I have sent numerous emails to the sales department and even requested the customer care to pass my details to the sales department, however I have still not received any response with regard to the status of my application

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Replies (1)

Telkom's replyOfficial

23 May 2015, 15:46

Hello ziy786gp,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM112894.

We apologise for any inconvenience caused.

Kind regards
Igsaan
Telkom Social Media Team

Telkom's reply23 May 2015, 15:46

Official