NO RESPONSE FROM CANCELLATION/DOWNGRADE DEPT

I submitted a data cancellation request on the 24th of February 2016! To date there has been NO response EXCEPT an automated response I received the same day on the 24th. I have called COUNTLESS times and EACH time there is some story about 30 days waiting and and and. !!! Today I called (after the alleged 30 days) Subashnie answered the line, the line went dead whilst she had asked me to hold. No call back from her.. I called back AGAIN and this time the call just cut off while connecting. <br> <br> I am SO frustrated!! The level of INEPTNESS at Telkom when it comes to customer service beggars belief.<br> <br> Wehave been paying mweb for 2 months for data under the impression that Telkom would have cancelled within 30 days. We are now paying TWO service providers for the same services. Worse still is that Telkom is 3 TIMES MORE expensive than mweb for a FAR lesser offering. The least they can do in that case is to TO DO THEIR JOB EFFICIENTLY.<br> <br> That I all we ask.