1 reviews | Active since Jul 2015
NO Response from Call Centre & Installations
I phoned the cc, I had to send email to [Email Removed] done so on 4/6/15 & never received ANY response! I visited a Telkom shop last week to process my request - apply for new line at our new address & transfer our current line & adsl to new premises. We moved into new premises on Monday, 30/6/2015 & Telkom scheduled the work 2 b done for today, 1/7/15 & today at 13:30 I received an sms that it is now scheduled for Monday, 6/7/15 which is ridiculous&leaving me so furious as I have arranged for the PABX & IT guys 2 come on Monday 2 attend 2 same. Since my order was processed I received sms's as follows: 26/6/15 that it will b done on 3/7/15, 29/6/15 that it will b done on 1/7/15 & today, 1/7/15 that it will b done on 6/7/15 and 7/7/15.How come 3 sms's for installation dates? This is our first week at the new premises,without tel. lines & internet. NOW Telkom will only come on Monday 6/7/15!!! Im so furious,disappointed,disgusted with Telkom's service! Won't recommend Telkom 2 anyone! To top it all, TNS (Marketing/Survey) phones on 29/6/15 to find out how installation went ... It did NOT even freakin happen then and also not today as scheduled! How ridiculous???!!!
Thank you for your post.
Please be advised that we have sent you an email & await your response for further assistance.
Your social media reference number is SM122210
We apologize for any inconvenience caused.
Regards,
William Letwaba
Social Media Team
Best regards,
Thank you for your post.
Please be advised that we have sent you an email & await your response for further assistance.
Your social media reference number is SM122210
We apologize for any inconvenience caused.
Regards,
William Letwaba
Social Media Team
Best regards,
