MR
Monita R
1 reviews | Active since Jul 2012
15 Apr 2016, 10:03
No response from ANY Telkom Direct store
I have been trying to get the once off cash price of a B315 router for the past two days. I was on hold for 25 minutes with 10213 and another 30 with 10217. Then the website assistant couldn't help me and told me to go in store. I don't have time to go to the store but then I went to Centurion Mobile that couldn't assist. <br> I have phoned Centurion, Menlyn, Boulders, Hatfield, Rosebank, Kenilworth, Canal Walk, Garden Route, Vincent Park, Walker Drive, Greenstone, Eastgate, Alberton, Woodlands, Keywest, Long Beach, Paarl, Key West, Cresta, Vaal, Westgate, Irene, Southgate, N1 City and The Glen AND NOT ONE SINGLE STORE OUT OF 25 ANSWERED THEIR PHONES!!!! This is beyond pathetic service.
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Replies (1)Telkom's replyOfficial
15 Apr 2016, 11:57Hello monitaleriche,
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
Ref: SM223980
Regards
keagan
Telkom Social Media Team
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
Ref: SM223980
Regards
keagan
Telkom Social Media Team
Telkom's reply15 Apr 2016, 11:57
Official
Hello monitaleriche,
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
Ref: SM223980
Regards
keagan
Telkom Social Media Team
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
Ref: SM223980
Regards
keagan
Telkom Social Media Team
