AB
Alan B

1 reviews | Active since Sept 2015

08 Oct 2015, 14:14

No response for three weeks

So I rep**** to Telkom's email requesting that I log my complaint, sent them the details (no service since May, but no hesitation in debiting my account), and I've had no response since September 17. Perhaps they just have so many complaints they haven't had a chance to get to mine. I re-sent the email today, just to nudge a little. I guess I'll have to wait and see.

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Replies (1)
Telkom
Telkom's reply08 Oct 2015, 14:32
Official
Hello Red Raven Marine,

Apologies for all inconveniences caused.

Rest assured that we are addressing this matter.

We've sent you an email regarding this.

Kind Regards
Tebogo N
Telkom Social Media Team
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Best regards,