No response for serious complaint Day 4

<p>After my complaint yesterday, I received the following message from Telkom privately:</p> <p> </p> <p>TelkomSA rep**** privately:<br />Aug 25, 2016<br />15 hours ago<br />Good day ,</p> <p>we apologize for the delay we have sent an urgent request for our mobile team to contact and assist. The referance for this complaint is AI ********** .Thank you</p> <p>Kind regards </p> <p>Yazied </p> <p>Telkom Social Media </p> <p> </p> <p>This is now 15 hours later and nearly the closing of the business week and 4 hellopeter complaints later and still no communication or any effort from Telkom's side to resolve this issue but heaven forbid your payment is 2 days late, then they have a laywer phone you. Perhaps I should follow in persuit and have our advocate take over this matter. </p>