1 reviews | Active since Jul 2012
No response for serious complaint
<p>I wrote a complaint here as a last resort to get Telkom to assist us with our LTE 30MB connection that was out of bundle after 10 days which is impossible as we're never home and when we are dont use it for downloads or upgrades or any large data usage. I also requested an itemized bill.</p> <p>Telkom rep**** privately that the complaint was sent to Mobile. I still haven't received an email or phone call or any form of communication from them. Ref nr AI ********** </p>
Hello monitaleriche
We sorry for the inconvenience caused.
We have sent a follow up request to our mobile team for urgent assistance.
Regards
Noleen
Telkom Social Media Team.
Hello monitaleriche
We sorry for the inconvenience caused.
We have sent a follow up request to our mobile team for urgent assistance.
Regards
Noleen
Telkom Social Media Team.
Hello Noleen
Still haven't received any form of communcation from Telkom or Telkom Mobile. Apologies don't make the world go around, actions do. Receiving no action from your side is not acceptable from a large service provider as yourselves. The inconvenience you keep apologizing about has also reached its limits and I want this issue sorted out by the end of the business day.
Hello Noleen
Still haven't received any form of communcation from Telkom or Telkom Mobile. Apologies don't make the world go around, actions do. Receiving no action from your side is not acceptable from a large service provider as yourselves. The inconvenience you keep apologizing about has also reached its limits and I want this issue sorted out by the end of the business day.