DJ
Debbie J
1 reviews | Active since Mar 2010
17 Aug 2015, 07:49
NO RESPONSE FOR QUERY FROM ACCOUNTS
Hi, I have logged 2 complaints regarding my bill which is incorrect and received no feedback. My account has been increased to R371 per month from July and there has been no communication why the amount is higher. This is not the type of service I expected.
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Telkom's replyOfficial
17 Aug 2015, 08:09Hello debbievj,
Thank you for taking our call. Apologies for all inconveniences caused.
As discussed, we have escalated this matter to our Billing Team for them to address. Feedback will follow.
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Kind Regards
Tebogo N
Telkom Social Media Team
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Thank you for taking our call. Apologies for all inconveniences caused.
As discussed, we have escalated this matter to our Billing Team for them to address. Feedback will follow.
***
Kind Regards
Tebogo N
Telkom Social Media Team
***
Telkom's reply17 Aug 2015, 08:09
Official
Hello debbievj,
Thank you for taking our call. Apologies for all inconveniences caused.
As discussed, we have escalated this matter to our Billing Team for them to address. Feedback will follow.
***
Kind Regards
Tebogo N
Telkom Social Media Team
***
Thank you for taking our call. Apologies for all inconveniences caused.
As discussed, we have escalated this matter to our Billing Team for them to address. Feedback will follow.
***
Kind Regards
Tebogo N
Telkom Social Media Team
***