No response for fault reported

<p>Reported my line dead on Monday it is now Sunday. Tomorrow will be 8 days the phone is not working 957CNK190916. Technician assigned Wednesday. No sight or word or contact. This is now the second time I have to contact hello Peter. I expect a refund for 8 days of unusable ADSL which I still have to pay for . GET MY LINE WORKING. CONTACT YOUR TECHNICIANS. DONT GIVE ME THEIR PHONE NUMBER FOR ME TO CONTACT THEM</p>