No Response for a Contract application

App**** for a Contract in December via their on line application with a call promised from their automated response. I have since completed 3 applications with banking details and address, called their call centre and my husband receiving a call and providing my numbers as I had put him as am alternative contact. He gave them my numbers advising them that I had since been waiting for their call. <br> One of their consultants contacted me in early February, just after confirming my details the call cut and am still waiting for feedback. All this for just a wifi contract application for my home. <br> I have since wondered that if I continue to follow up, will this be the kind of service I can expect from them for the rest of the term of my contract? I just would like to know what caused a 3 month no response to a sales request. <br> <br> I just wanted to have wifi at home