NO RESPONSE FOR 12 DAYS

<p>MY LANDLINE NUMBER AND INTERNET CONNECTION FOR ********** 206 IS DEAD FOR LAST 12 DAYS.I contacted the customer care number who gave me the FAULT reference number 678CRK211116 with service id ********** 206 on 21st November 2016. However though I have contacted them 8-10 times and requested for immediate resolution there has been no concrete action.</p> <p> </p> <p>I am deeply disappointed with the service. If this is the condition in the most premium location like Sandton then what to expect from Telkom in other localities.</p> <p> </p> <p>Shivaji Patel</p> <p> ********** 540</p>