NO Response... EVER - Take 2

<p>Reference number : AI ********** </p> <p>Surprise-surprise, my Telkom account is still not cancelled. After my last complaint, I actually received not one, but three statements from Telkom indicating an outstanding balance for January, February and March. I cancelled my account on 10 November 2016 (4 months ago), from effect 31 December 2016 – I am not supposed to have an outstanding balance!! I even visited the Telkom Branch at Mall at Reds. The HelloPeter Team (Mwezi) phoned me on 27 February 2017 promising to sort out the issue, nothing yet. What happens if this appears on my ITC record? Is Telkom going to own up to their mistake?? Or is it “just” my name on the line???</p> <p> </p> <p>WHAT DO I HAVE TO DO FOR TELKOM TO CANCEL THE ACCOUNT?</p>