EB
Ewan B

1 reviews | Active since Apr 2013

02 Oct 2015, 15:57

No Response at all

I booked my telephone line in installation along wtih line rental and data plan more that a month ago at the Cresta branch.<br> <br> I had no feedback at all!<br> <br> I then went bacj again just to be told \ sorry about that but we will be in contact soon. <br> <br> 2 weeks later with still no respons I went back again just to have them tell me the same story!!!!<br> <br> Its been more than a month now and I do not know where to go anymore!!!<br> <br> I wish there was a diffrent company I could use to come and install my line! Cant believe I have no choice but to keep on trying to deal with them!!!<br> <br> My ref Number is 128 301 011<br> <br> PLEASE HELP!!!<br> <br> Regards<br> <br> Ewan"

0
Replies (1)
Telkom
Telkom's reply02 Oct 2015, 17:57
Official
Hello EwanB,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM151915.

We apologise for any inconvenience caused.

Kind regards
Igsaan
Telkom Social Media Team

Best regards,