No Response and Pathetic customer service

<p>I have posted the review below a week ago and the automated response below but still no one from telkom will contact me to resolve my issues, They are just too satisfied taking thei rmonthly debits but never provide you with the service you are paying for, i will now lodge a formal complaint with the ombudsman as i have been way too tolerant with Telkom, Guys please be very cautious when engaging in business with telkom.</p> <p> </p> <p>My post on hello peter after a month,</p> <p>So i finally had a technician to come to my property to conduct tests and it was proven that the services provided were absolutely *******, he contacted the gentleman handling the case with reference no: ********** from my property explaining hs findings and sifiso from ATIO told me that the report was sent immediately and that was on Tuesday the 18-04-2017 at aroun 17:30 pm. </p> <p>I was told that i will be contacted by telkom but again its been almost a week and no feedback or communication on how you guys propose to resolve the issue.</p> <p>I am honestly disgusted with the services provided by telkom as well your customer care, i recommend that if you Telkom cannot provide me with positive solution to my problem , you cancel my contracts with immediate effect as it is pointless paying for services not received. </p> <p>Consumers reading my post should be very cautious when dealing with Telkom.</p> <p> </p> <p>Telkoms automated Response </p> <p>Official private business reply:<br />Good day.</p> <p>Sorry for the inconvenience caused. Our team will urgently look into this matter and feedback will be provided.</p> <p>Thank you.</p> <p>Regards,<br />Moenieb.<br />Telkom Social Media Team.</p>