no response and feedback

i first loged a call on the 15/12/2015 from the 15/12/2015 i had to call everyday until the 24/12/2015 for tech to come out when the tech came out he looked and sounded drunk he apperantly checked the lines and told me its a cabling problem he will refer the matter and in the newt week it will be sorted i assumed by the 30/12/2015 it would be done as the tech said two or three working days , my lines and internet is still not working i have a business to run and this is holding back alot of work that needs to be submitted urgently my clients and suppliers and becoming in patient with me and i have been calling telkom every day to follow up the call centre agents lie and say the tech will be here in a 2-4hours everyday <br> <br> how do you run a business if this is the customer feedback and response my business pays telkom on rough about R50 000 a month we have 10 branches around south africa that all rely on telkom has a service provider <br> <br> but with this pathetic treatment and customer service for something i have paid for i will never in my life recommend telkom to any business <br> <br> <br> regards <br> Tiffany