iF
iva F
1 reviews | Active since May 2015
02 Apr 2016, 16:02
No response and bad service
I have been over billed and no one can tell me why they keep on taking money from my account double the amount that I signed for and there are no expel nations <br> <br> I actually feel betrayed and ****** by taking a contract from Telkom mobile I will defiantly take this further with my attorneys on Monday and customer consumer law. <br> <br> This is not fair.
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Replies (1)Telkom's replyOfficial
02 Apr 2016, 16:27Hello iva fick,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM219693.
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM219693.
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Telkom's reply02 Apr 2016, 16:27
Official
Hello iva fick,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM219693.
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM219693.
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
