MV
Marius V
1 reviews | Active since Aug 2014
14 Jan 2016, 12:33
No Response after upgrading
On 19th Desember I upgraded from 20 gig Smartdata to 100gig smartdata plan, still awaiting for plan to kick in, no response whatsoever, went to branch at Wonderpark yesterday, they gave me a number of Mr Mbelelo he also not answer his phone. I dont have a problem with data reception it is just that my plan is too small and it is costing me more, please could someone sort this out for me
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Telkom's replyOfficial
14 Jan 2016, 17:50Hello marras777,
Thank you for making contact with us.
Please be assured that we have sent your query to the Technical Team for further assistance, they will be in contact with you.
We apologise for any inconvenience caused.
Kind regards,
Wesley
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that we have sent your query to the Technical Team for further assistance, they will be in contact with you.
We apologise for any inconvenience caused.
Kind regards,
Wesley
Telkom Social Media Team
Best regards,
Telkom's reply14 Jan 2016, 17:50
Official
Hello marras777,
Thank you for making contact with us.
Please be assured that we have sent your query to the Technical Team for further assistance, they will be in contact with you.
We apologise for any inconvenience caused.
Kind regards,
Wesley
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that we have sent your query to the Technical Team for further assistance, they will be in contact with you.
We apologise for any inconvenience caused.
Kind regards,
Wesley
Telkom Social Media Team
Best regards,