No response after repeated attempts

It has now been 3 months since I have attempted to move a land line to my new location without any success. The call center is horrible. After repeated calling attempts (of waiting 30 - 45 mins in the call ques) and written attempts I am looking to find alternative means of connecting to the outside world. My experience with Telkom has been completely shocking. At the Telkom outlets you are required to stand in long ques while a single teller has to deal with a magnitude of customers. It seems like Telkom is not interested in providing me with service.