MV
Michiel V
1 reviews | Active since Feb 2015
19 Feb 2015, 21:47
No response after a week
Logged a fault on 2015/02/13 for no ADSL service and have had no response since then. Phoned 10210 and was on hold for 55 minutes until I disconnected. The one time I did get through I was told that there was a huge backlog and no time of delivery could be given.
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Telkom's replyOfficial
21 Feb 2015, 13:29Hello mvananzicoza,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM91033.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM91033.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Best regards,
Telkom's reply21 Feb 2015, 13:29
Official
Hello mvananzicoza,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM91033.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM91033.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Best regards,