No Response after 2 weeks of escalation

Item: Telkom
Rating: 2
Author: Stephen C

I app**** for Superfast wireless broadband and got a very exciting email saying my bid was successful and someone would be in touch. it has been 2 weeks and 6 phone calls and 8 live chats of promises of escalation!<br> Still nothing! but I still get texts and emails all the time asking to rate the service I do not have yet!<br>

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Replies (1)

Telkom's replyOfficial

15 Mar 2016, 15:58

Hello Steve***ling,

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Telkom's reply15 Mar 2016, 15:58

Official