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My two year contract on an iPAD Mini (2.5 Gigs) came to an end in February 2016 but I did not cancel it as I was happy with my data connection. I went online to order the Apple MacAir 13.3\ 500MB per month @ R699 to add to my existing contract on 19 March. Despite having contacted their agents three times via chat, I still have not received any confirmation of my order. I then reordered the device online on 1 April and still I have heard nothing back from them. To add insult to injury, I have just seen that the bill on my existing contract for the iPAD has increased from R299 per month to R633 per month even though the device has already been paid off and they should only be charging me for the recurring monthly data. Please could somebody at Telkom Mobile sort this out"