LVdB
Liudmyla Van den Berg
1 reviews | Active since Oct 2014
05 Mar 2016, 13:04
No response
I'm posting 2nd time . Because issue was not resolved. <br> Hi, I haven't used my 8ta SIM card for some time. When I was not able to get data I called to Telkom. I was informed that number was cancelled, I need to get new SIM card and new number. But I will not get back money I had on old sim and R150 airtime I bought now via cellphone banking. Please explain why I can't get my money back? <br> I had one phone call and promise to call me back, that's all.
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Telkom's replyOfficial
05 Mar 2016, 13:34Hello Milla79,
Please note that the previous post linked to Social Media *** is still currently being attended to.
One of our consultants will be in contact with you.
We sincerely apologise for the inconvenience.
Kind regards
Jawaad
Telkom Social Media Team
Please note that the previous post linked to Social Media *** is still currently being attended to.
One of our consultants will be in contact with you.
We sincerely apologise for the inconvenience.
Kind regards
Jawaad
Telkom Social Media Team
Best regards,
Telkom's reply05 Mar 2016, 13:34
Official
Hello Milla79,
Please note that the previous post linked to Social Media *** is still currently being attended to.
One of our consultants will be in contact with you.
We sincerely apologise for the inconvenience.
Kind regards
Jawaad
Telkom Social Media Team
Please note that the previous post linked to Social Media *** is still currently being attended to.
One of our consultants will be in contact with you.
We sincerely apologise for the inconvenience.
Kind regards
Jawaad
Telkom Social Media Team
Best regards,