No Response

I loaded a complaint against Telkom attempting to rob its customers on Hellopeter almost two weeks ago, and still no response. Only an \automated\" response immediately to say someone will be in touch with me - I guess this was a front on Hellopeter only because I am quite sure it does not take two weeks + to give me feedback? <br> Nice to see how much Telkom values feedback. I was giving Telkom the opportunity to deal with my query before going to Ombudsman, but I suppose Telkom is not willing so the next step on my side is necessary/"