RC
Reinard C

1 reviews | Active since Jul 2011

08 Feb 2016, 09:14

NO RESPONSE

Last week Tuesday I placed a complaint on Hello Peter about Telkom Still billing me for Acc *** - They now owe me money for 2 Months that they have billed me for they they shouldn't have - They responded on my hello Peter Complaint and said That they are looking into this matter - It is now almost a week later and still no feedback from them? I urgently need that money paid back to me (R1398.00) as they charged me for something that they should have<br> <br> I need response to this issue AS SOON AS POSSIBLE<br> <br> Making such mistakes is very bad service and a company like that should not be making mistakes like that<br> <br> When can I expect feedback on this and why is the Customer service so bad?<br> <br> Please phone me urgently<br> <br> Kind Regards<br> Reinard Cronje<br> ***

0
Replies (1)
Telkom
Telkom's reply08 Feb 2016, 11:09
Official
Hello Reinardc,

Thank you for making contact with us again

This response serves as confirmation that your query has been received and we will provide feedback soon.

We really do apologize for the delay.

Your reference number is: SM177494

Regards
Luleka
Telkom Social Media Team

Best regards,