MC
Melody C

1 reviews | Active since Jan 2016

28 Jan 2016, 12:54

No response

In the 3 years that I have had my telkom line it has probably only worked about a 1/4 of the time. For the last 3 weeks I have had no line. It was just lying in the road for over a week and nearly caused an accident. <br> I spoke to a helpful man about cancelling but he informed my that I have to pay nearly R2000 to cancel a contract which I had agreed to over the phone but never actually signed anything. I have emailed bulling disputes 4 times to try to sort this out but have had no response. I don't feel I should have to pay this amount as have not been reimbursed and this has been a huge inconvenience as I run my business from home.<br> This is hugely frustrating! I just want to cancel an be done with this and don't want to pay them another cent.<br> I am moving today so this is a matter of urgency. I have been trying to sort this out for weeks. It uses all my cell phone air time trying to get through as have no land line and am at a loss for what to do!

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Replies (1)
Telkom
Telkom's reply28 Jan 2016, 14:49
Official
Hello melcox1,

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Wesley.
Telkom Social Media Team.