MJ
MJ J
1 reviews | Active since Apr 2012
12 Jan 2016, 15:48
No response
I've laid a complaint on 2 January 2016 to which I've received no response, only an email with a reference number SM182918 and stating it will be escalated to the accounts department. 10 days later still nothing?! This is ridiculous! I demand that someone get in contact with me else I will take this further!
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
12 Jan 2016, 17:47Hello MrsMJ,
Thank you for making contact with us.
Please be assured that we have sent your query to the Fixed Line Team for further assistance, they will be in contact with you.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that we have sent your query to the Fixed Line Team for further assistance, they will be in contact with you.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Telkom's reply12 Jan 2016, 17:47
Official
Hello MrsMJ,
Thank you for making contact with us.
Please be assured that we have sent your query to the Fixed Line Team for further assistance, they will be in contact with you.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that we have sent your query to the Fixed Line Team for further assistance, they will be in contact with you.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,