1 reviews | Active since Dec 2015
Telkom!!!<br> <br> I was successful for a bid for the broadband LTE R599 deal per month. This has seriously been the most frustrating experience I have ever had! I received an email to tell me I was successful. In the email it stated that I would be contacted to \dot the I's and cross the T's".... No one called me. I went to 4 different Telkom stores to which the last one told me it had to be done online. I went onto the Telkom online chat to which the first person said that they would get and agent to call me. This did not happen. I went onto the chat the second time to be told to call the normal Telkom customer line... To which I was on hold for an hour. I then wrote on Facebook and Facebook messenger. Finally someone called me. This person had no idea what they were doing. The kept asking me if I had answered questions and I had no idea what they were talking about. They then told me their system crashed and called me back later. In the second call this agent told me I had answered \""the questions\"" twice and he could not proceed further... To which I told him I had not answered these questions. He said that he would get his team leader to call me one hour later. Did not happen! Disgusted"""
Best regards,
Best regards,
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