PR
Prince R
1 reviews | Active since Aug 2012
07 Dec 2015, 14:36
No Response
On the 26th of October I filed a complaint which Launa rep**** to with ref no: SM161242<br> To me this has come as an automated response since no one has rep****, my account @PrinceRadebe on Twitter has been in contact with @TelkomZA on inbox and tweets with promises that my matter is being escalated but to this day nothing has happened.<br> <br> Below is the original complained filed on HelloPeter: <br> <br> \I went to Mall@Reds in September to migrate my 10GB+10GB plan to the new 20GB+20GB plan for R399
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Telkom's replyOfficial
07 Dec 2015, 16:22Hello psradebe,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and has been escalated for urgent attention, we will provide feedback as soon as possible.
Your reference number remains: SM161242
We do apologize for any inconvenience we have caused you.
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and has been escalated for urgent attention, we will provide feedback as soon as possible.
Your reference number remains: SM161242
We do apologize for any inconvenience we have caused you.
Regards
Narriman
Telkom Social Media Team
Best regards,
Telkom's reply07 Dec 2015, 16:22
Official
Hello psradebe,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and has been escalated for urgent attention, we will provide feedback as soon as possible.
Your reference number remains: SM161242
We do apologize for any inconvenience we have caused you.
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and has been escalated for urgent attention, we will provide feedback as soon as possible.
Your reference number remains: SM161242
We do apologize for any inconvenience we have caused you.
Regards
Narriman
Telkom Social Media Team
Best regards,