RK
Rughtaj K
1 reviews | Active since Nov 2015
01 Dec 2015, 09:40
no response
I had no response to my online application for the Uncapped Wireless Broadband from Telkom staff. I have received an e-mail confirming my application was successful on the 21 October. On the 20 November, I had complained on this platform, only to receive a response from Colleen from Telkom Social Media Team advising<br> me that they will investigate and provide me with feedback. A week and half later and I have still not heard anything. Does Telkom not appreciate new business because their Customer Service is very poor.
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Telkom's replyOfficial
01 Dec 2015, 10:50Hello Rughtaj Khan,
Thank you for making contact with us on Hellopeter.
we understand why you wanted to bring this to our attention.
Kindly be advised that we have handed your query to our Team for further assistance, they will be in touch with you..
We apologize for the inconvenience caused.
Regards,
Launa
Telkom Social Media Team
***
Thank you for making contact with us on Hellopeter.
we understand why you wanted to bring this to our attention.
Kindly be advised that we have handed your query to our Team for further assistance, they will be in touch with you..
We apologize for the inconvenience caused.
Regards,
Launa
Telkom Social Media Team
***
Best regards,
Telkom's reply01 Dec 2015, 10:50
Official
Hello Rughtaj Khan,
Thank you for making contact with us on Hellopeter.
we understand why you wanted to bring this to our attention.
Kindly be advised that we have handed your query to our Team for further assistance, they will be in touch with you..
We apologize for the inconvenience caused.
Regards,
Launa
Telkom Social Media Team
***
Thank you for making contact with us on Hellopeter.
we understand why you wanted to bring this to our attention.
Kindly be advised that we have handed your query to our Team for further assistance, they will be in touch with you..
We apologize for the inconvenience caused.
Regards,
Launa
Telkom Social Media Team
***
Best regards,