1 reviews | Active since Apr 2013
Good day<br> <br> I'm fed up with s****py service I have been receiving from Telkom...calling ur call centre numerous time has no brought back any success or resolution<br> <br> 1. My husband & I have been trying to merge our two accounts from June, we have been send from pillar to post no 1 seemed to understand our request, been given inconsistence feedback, firstly we were told it's not possible to merge accounts given ref ***6, I spoke to Nqobile from the call centre & explained the above & she re-assured me that she will escalate the matter & will send me an email to confirm our conversation(email was never send) this was on the Monday.<br> 2. On Friday I called the call centre regarding my disappearing data, ref ***7, was advised sum1 would call me in 72 hours, it's been 3 days now, I have received from Telkom<br> 3. On the 14th was advised by Njabulo Duma not to continue buying data as technical team is still investigating the missing data. <br> 4. On Monday I called the call centre again to enquire abut my existing query & i received very contradicting info, the call centre consultant I spoke to told me she does not understand how I was able buy data as my contract does not allow data pu
Best regards,
Best regards,
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