BK
Bert K
1 reviews | Active since Oct 2015
03 Nov 2015, 16:50
No response
Good Day. I posted a report on the 9 th of October regarding no delivery on a DSL line. Luleka responded with reference SM150467 and promised feedback. It is now almost a month later with no feedback received. This is now starting to become laughable. I placed this order on 20 august already
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Telkom's replyOfficial
03 Nov 2015, 19:42Hello bert.knopjes,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM150467 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM150467 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Telkom's reply03 Nov 2015, 19:42
Official
Hello bert.knopjes,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM150467 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM150467 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,