IS
Imraan S
1 reviews | Active since Jan 2015
21 Oct 2015, 10:42
No Response
Hi, <br> <br> my internet is down for over a week. no response, just Facebook messages to say they will look into it, Telkom is blatantly ignoring this complaint. They even cut my call , when i eventually contacted them just now. Fault number 85CNK191015, original Fault number was on the 12/10/2015, they sent me a new fault number for no apparent reason.
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Telkom's replyOfficial
21 Oct 2015, 11:08Hello Imraan78,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM159393
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM159393
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Best regards,
Telkom's reply21 Oct 2015, 11:08
Official
Hello Imraan78,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM159393
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM159393
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Best regards,