EL
Emily L
1 reviews | Active since Sept 2010
16 Oct 2015, 10:49
No response
I have been trying to have a Telkom line installed for over a month. I have to keep calling in to make and appointment for a technician to come out and then I never hear from Telkom again. I have called in daily and escalated the matter and eventually was told someone would come out today 16 Oct but I received no appointment notification, no one has called me to set up the appointment and now Telkoms phone line doesn't work and your call gets dropped after being on hold (I have tried 5 times from different phones).<br> <br> I need my line installed NOW!
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Replies (1)Telkom's replyOfficial
16 Oct 2015, 10:59Hello elundber,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM157420
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM157420
Regards
Luleka
Telkom Social Media Team
Best regards,
Telkom's reply16 Oct 2015, 10:59
Official
Hello elundber,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM157420
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM157420
Regards
Luleka
Telkom Social Media Team
Best regards,
