No Response

I am getting in this channel hoping that it will be my final resort before I seek further assistance. I reported a case with my I-phone that I took through Telkom 8ta and non deduction of my account which resulted into disconnection of my phone. I started reporting this in January this year and now its towards the end of the year and I am still sitting with the same complaint. My greatest fear is my name and me being listed because of a selfish company that as agents that forever promises and understands customer problems and then disappear in this air.<br> <br> I have been promised by a no of agent solution pertaining my problem and the last one promised to clear this and contact me back on Monday the 05th the latest and he like the rest of them did not come back to me. I don't know why I didn't go to other cellphone providers that have been around forever for a phone. As cheap and affordable as Telkom 8ta is I have been warned that my complaint can take up to two years and now I am about to get to a year. I don't know what more can a person do except to expose such behaviours to help others that are not possibly affected.