CU
CaZ U

1 reviews | Active since Feb 2011

20 Sept 2015, 22:35

No Response

I require a Telkom phone line at my premises, I proceeded to Telkom branch at The Glen shopping centre, filled in forms and I was informed that Ill get a reference number. <br> <br> Week past and I received no sms or phone call. Following weekend, I went back to Telkom and told them that I was here last week for a phone line, they checked on the system and there was nothing loaded for me. Fine I told them ill ill do it again, but I need the phone line as soon as possible, they told me it will take about a week, I said its fine, they gave me a reference number and I told them Its very difficult for me to take off work, please can use inform me when the technican will come out, they stated theyll sms me before with the date. <br> <br> The following week i got an Sms stating they coming out the following Monday, I put in leave and Monday I got an sms stating they are coming out, i waited, got another sms saying they coming, and I waited the whole day, no one came....guess what...Im still waiting, Ive gotten no sms or phone call, and i wont take another days leave. What happens now? Had my mother phone but no assistance ref ***

0
Replies (1)
Telkom
Telkom's reply20 Sept 2015, 23:52
Official
Hello Cazuniq,

Thank you for making contact.

Please be advised that we will have our team follow up on the provided reference and revert back to you with feedback.

Your reference: SM147476.

We do apologise for the delay.

Regards,
Boitumelo
Telkom Social Media Team

Best regards,