SS
Sarita S

1 reviews | Active since Sept 2015

18 Sept 2015, 14:27

No response!!

I have lodged a complaint a week ago regarding my telkom mobile.<br> I received an automated email asking for my physical address??? What has that got to do with the poor telkom mobile reception?<br> I phoned again today and miraculously I managed to stay on the line for a full 47 before I was disconnected due to bad reception. Needless to say in that time I didn't manage to get through to anyone.<br> I phoned again....<br> I asked to speak to a manager and as usual they are all in meetings and will get back to you!<br> A word of advice to everyone out there: save yourself major headaches and don't even consider a contract with telkom mobile unless you are happy paying slightly less and never have any reception. It is great having an unlimited contract! Just a pity you can seldom make use of it.

0
Replies (1)
Telkom
Telkom's reply18 Sept 2015, 17:48
Official
Hello saar123,

Please note that the previous post linked to Social Media *** is still currently being attended to.
One of our consultants will be in contact with you.

We sincerely apologise for the inconvenience.

Kind regards
Igsaan
Telkom Social Media Team

Best regards,