No response

Hi there <br> <br> I requested to move my line to my new address as i will be moving. i app**** online on the 30-08-2015.<br> I requested my service be cut off today (3rd September 2015). No Technician or Customer center has contacted me to confirm nor have i received any form of notification from telkom for my request. According to the form online i should've been contacted within 48 Hours excluding weekends so i should have been contacted yesterday or at-least today but nothing. Does Telkom not care about there customers? Are there online systems broken?<br> Its absolutelty frustrating to work with telkom the call center never answers the phone and there is no response online? My *** <br>