No Response

On Wednesday 12 August our landline was installed. I was told that the service would be activated within 24 hours. Today is the 18th of August and despite numerous calls to the call center my ADSL service is still not active with no signs of it being resolved.<br> <br> The closest I came to feeling that a resolution would occur was on Friday the 14th when the call center said a technician would be in contact with me. On Monday I simply received an automated sms that indicated that the fault has been attended to when in fact this had not been done and no technician had contacted me. Yesterday I called Telkom again and they indicated that the issue would take 24 hours to resolve. After again calling this morning (24 hours later) Telkom said the fault had been cleared from their system, yet no technician had contacted me and the fault is not in fact resolved.<br> <br> This is utterly pathetic.