PF
Petricia F
1 reviews | Active since Mar 2014
16 Feb 2015, 11:39
No response
After numerous phone calls and emails, am I still awaiting response from your billing department regarding my overpaid account. I received an email saying the query was escalated to the billing department and they will contact me for arrangements for refund that was 14 January. I am still waiting for them to contact me. The Ref number is SM 80527.
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Telkom's replyOfficial
16 Feb 2015, 16:00Hello petriciafouche,
Thank you for making contact with us.
Please be advised that we have received your query and we are attending to it. We do apologize for any inconvenience caused. We will provide feedback the soonest.
Here is your ***
Regards
Ntsikelelo Ngcanga
Telkom Social Media Team
Thank you for making contact with us.
Please be advised that we have received your query and we are attending to it. We do apologize for any inconvenience caused. We will provide feedback the soonest.
Here is your ***
Regards
Ntsikelelo Ngcanga
Telkom Social Media Team
Best regards,
Telkom's reply16 Feb 2015, 16:00
Official
Hello petriciafouche,
Thank you for making contact with us.
Please be advised that we have received your query and we are attending to it. We do apologize for any inconvenience caused. We will provide feedback the soonest.
Here is your ***
Regards
Ntsikelelo Ngcanga
Telkom Social Media Team
Thank you for making contact with us.
Please be advised that we have received your query and we are attending to it. We do apologize for any inconvenience caused. We will provide feedback the soonest.
Here is your ***
Regards
Ntsikelelo Ngcanga
Telkom Social Media Team
Best regards,