KR
Karin R
1 reviews | Active since Jul 2015
22 Jul 2015, 20:40
NO RESPONSE
On Monday, 20 July 2015 I tried to apply online for a Telkom landline since the Telkom offices in my town closed down. I was asked to fill in a form online and was promised that I would receive a phone call from them shortly presumably to arrange everything for the phone line. It is now almost a week later and I have not received any response from them. For a company on the verge of bankruptcy they are not very eager to generate an income.
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Telkom's replyOfficial
23 Jul 2015, 01:10Hello Karinroos,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM127661.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM127661.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Best regards,
Telkom's reply23 Jul 2015, 01:10
Official
Hello Karinroos,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM127661.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM127661.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Best regards,