NO RESPONSE

Ref 168CEK101214 fault report, no service throughout Dec 2014. Telkom would credit me for the month. Instead, they cut my line on 5June 2015 for being that month in arrears. I had to pay reconnection fee and enquired about my credit. 3 complaint escalations submitted and the only response was a call from Telkom to enquire whether someone had contacted me yet. No no one.... and she said thank you goodbye. This is a week ago and still no contact from Telkom!! Worst service provider!!