NJ
Naveen J
1 reviews | Active since Nov 2011
09 Jun 2015, 13:59
No Response
Wrote a report about Telkom on Mon 11 May at 13:36 about Telkom (http://hellopeter.com/telkom/complaints/unable-to-get-a-proper-update-***)<br> <br> I got the following reply via Hellopeter, but nobody has contacted me to date.<br> <br> Hello spark21,<br> <br> We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you.<br> <br> Your social media reference number is SM109917.<br> <br> Regards,<br> Joshua Mnisi<br> Telkom Social Media Team
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Telkom's replyOfficial
09 Jun 2015, 15:47Hello spark21,
Thank you for allowing us the opportunity to assist further on your query.
We acknowledge your query and apologize for the inconvenience caused.
Kindly note that this matter is currently being investigated and feedback will follow.
Your social media reference number is SM109917.
Regards,
William Letwaba
Social Media Team
Thank you for allowing us the opportunity to assist further on your query.
We acknowledge your query and apologize for the inconvenience caused.
Kindly note that this matter is currently being investigated and feedback will follow.
Your social media reference number is SM109917.
Regards,
William Letwaba
Social Media Team
Best regards,
Telkom's reply09 Jun 2015, 15:47
Official
Hello spark21,
Thank you for allowing us the opportunity to assist further on your query.
We acknowledge your query and apologize for the inconvenience caused.
Kindly note that this matter is currently being investigated and feedback will follow.
Your social media reference number is SM109917.
Regards,
William Letwaba
Social Media Team
Thank you for allowing us the opportunity to assist further on your query.
We acknowledge your query and apologize for the inconvenience caused.
Kindly note that this matter is currently being investigated and feedback will follow.
Your social media reference number is SM109917.
Regards,
William Letwaba
Social Media Team
Best regards,