GM
G M
1 reviews | Active since Feb 2010
02 Oct 2018, 09:30
No response
I have been trying to cancel my account for 2 months now - despite trying every channel my account is still being debited. This is extremely poor service and a waste of money. Who do I need to speak to?
Helpful (0)
Replies (2)0
Replies (2)
Telkom's replyOfficial
27 Oct 2018, 11:40Hi gerrmar
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Garreth
Telkom Social Media Team
Best regards,
Telkom's reply27 Oct 2018, 11:40
Official
Hi gerrmar
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Garreth
Telkom Social Media Team
Best regards,
Telkom's replyOfficial
27 Oct 2018, 11:40Please note that Telkom will soon no longer be a business that responds on Hello peter and we urge all of our customers to contact us via Twitter or Facebook for assistance so that our Social Media Special forces team can help resolve any issues or escalations you might have. Thank you. Click here https://www.facebook.com/TelkomZA/ or https://twitter.com/TelkomZA.
Best regards,
Telkom's reply27 Oct 2018, 11:40
Official
Please note that Telkom will soon no longer be a business that responds on Hello peter and we urge all of our customers to contact us via Twitter or Facebook for assistance so that our Social Media Special forces team can help resolve any issues or escalations you might have. Thank you. Click here https://www.facebook.com/TelkomZA/ or https://twitter.com/TelkomZA.
Best regards,