JV
Jackie V
1 reviews | Active since Feb 2011
23 Apr 2018, 08:41
No Response
Goodday, we have send through a email on 14 February 2018 to close an account with telephone number 04 ********** 2. The turnaround time is 21 business days. We send through another email on 13 April regarding the case, but we have not heard anything from Telkom as yet. Can someone just confirm that the account was closed, as we are trying to close the estate. Kind Regards
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
07 May 2018, 09:50Hi jverhage,
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Garreth
Telkom Social Media Team
Best regards,
Telkom's reply07 May 2018, 09:50
Official
Hi jverhage,
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Garreth
Telkom Social Media Team
Best regards,